Raymond Online Reputation for LASIK Eye Surgeons
As a PRK refractive surgeon in Raymond, NH, your reputation is everything. People trust you with one of the most vital senses they have – their sight. And if you want more patients to trust you, you need to take your online reputation management seriously. Gone are the days when a satisfied patient would tell one or two friends about your services. With the power of social media, Google Maps, and review platforms, one happy patient could potentially reach hundreds, if not thousands, of prospective patients. But the truth is, one negative review could also ruin your reputation and cost you thousands in lost revenue.
Raymond, NH, isn't a big city, but it's not isolated either. With nearby cities like Manchester, Portsmouth, and Concord, there's no shortage of patients who are searching for PRK refractive surgeons in the area. These patients are not only looking for quality care but also for a surgeon they can trust. And trust is something that takes years to build and only seconds to break. That's why you need to take an aggressive approach to reputation management.
First, you need to claim your business on social media. Platforms like Facebook, Instagram, Twitter, LinkedIn, and Yelp are great places to start. But claiming your pages is not enough; you need to keep them up-to-date with high-quality posts, photos, and videos. By regularly sharing relevant content, you show your followers and potential patients that you are an expert in your field, and you care about their wellbeing.
Google Maps is another platform that you need to utilize to your advantage. When patients search for PRK refractive surgeons in Raymond, NH, they're likely to see the Google Maps listing at the top of their search results. Make sure your listing is accurate and up-to-date, with accurate contact information, a professional photo, and positive reviews.
Speaking of reviews, you need to actively seek positive reviews from your patients. Don't be afraid to ask them for feedback after their appointment, and if they're happy with your services, ask them to leave a review on platforms like Yelp, Google, and Healthgrades. Encourage your patients to share their experiences on social media, and offer incentives like discounts or free consultations to those who leave positive reviews.
Now, let's talk about negative reviews. As much as we hate them, they're likely to happen at some point, no matter how good you are at what you do. But negative reviews do not have to ruin your reputation if you handle them correctly. The first step is to respond to the review promptly and professionally, and show empathy towards the patient's concerns. Never argue or blame the patient, and do not disclose any confidential information. Instead, offer to rectify the situation, and invite the patient to contact you privately to discuss the matter further.
Reputation management is not an option for PRK refractive surgeons in Raymond, NH. It's a necessity if you want to attract and retain patients. Claim your social media pages, keep them up-to-date with high-quality content, utilize Google Maps, actively seek positive reviews, and handle negative reviews professionally. By taking an aggressive approach to reputation management, you'll be able to build trust with your patients, increase your visibility, and grow your practice.
Our Digital Marketing Team
